Privacy Policy

Last Updated: March 31, 2026  | Effective Date: March 31, 2026

1. Introduction

Dallas Party Ride ("we," "us," or "our") operates dallaspartyride.com and related quote, booking, and customer communication channels. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have.

Dallas Party Ride may service a booking directly or may coordinate, arrange, or refer a booking to a trusted affiliate or sister transportation operator. This policy applies to information we collect through our website, forms, calls, texts, emails, and related communications.

2. Information We Collect

2.1 Information You Provide

When you contact us or request a quote, we may collect information you choose to provide, including:

• Name
• Email address
• Phone number
• Event date, passenger count, trip details, pickup and drop-off locations
• Any additional notes you submit in a quote or contact form
• Call, text, chat, and email contents you send to us
• Your communication preferences and consent choices

2.2 Information Collected Automatically

We and our service providers may automatically collect technical and usage information when you use the Site, such as:

• IP address
• Browser type, device type, and operating system
• Pages viewed, on-site actions, session timing, and referring sources
• General location information derived from IP address
• Cookie identifiers and similar browser-based tracking data

2.3 Cookies, Analytics, and Chat Tools

We use cookies and similar technologies to operate the Site, understand traffic, and improve performance. We also use third-party tools that may place cookies or collect usage information, including:

• Google Analytics 4 (GA4) to understand website traffic and user behavior
• LiveChat to provide live chat functionality and support conversations
• Standard browser storage and similar technologies used to remember settings or improve the Site

You can control cookies through your browser settings, but disabling some cookies may affect Site functionality.

3. How We Use Information

We may use information we collect to:

• Respond to quote requests, questions, and booking inquiries
• Call, text, email, or chat with you about your requested trip, quote, booking, or service updates
• Coordinate service, including sharing relevant trip details with a trusted affiliate or sister operator when needed
• Provide customer support and resolve issues
• Improve the Site, traffic reporting, advertising efficiency, and user experience
• Send optional marketing communications if you choose to opt in
• Protect against fraud, abuse, or security incidents
• Comply with legal obligations and enforce our terms

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Trusted affiliate or sister operators: If your trip is quoted, scheduled, or fulfilled by another transportation operator we work with, we may share the details needed to quote, confirm, coordinate, or service that booking.
• Service providers: We may use vendors for website hosting, email delivery, analytics, chat tools, spam prevention, and similar business functions.
• Legal or safety reasons: We may disclose information where required by law, subpoena, court order, or when reasonably necessary to protect rights, safety, or property.
• Business transfers: We may share information in connection with a merger, sale, financing, or acquisition involving all or part of our business.

If an affiliate or sister operator services your booking, that operator may also collect or maintain its own records and may apply its own privacy and service terms to the transportation it provides.

5. Calls, Texts, and Marketing Choices

If you request a quote or booking, we may call or text you about that request, availability, scheduling, confirmations, and trip-related service matters. If your booking is handled by a trusted affiliate or sister operator, that operator may also contact you about the requested service.

Marketing texts and emails are optional. If you opt in to receive promotional messages, you may opt out at any time. For texts, you may reply STOP. For marketing emails, you may use the unsubscribe method provided in the message or contact us directly.

Consent to receive calls or texts is not required to purchase services from us, but certain communications may be necessary to respond to a request you submit.

6. Data Retention and Security

We retain information for as long as reasonably necessary to respond to inquiries, maintain booking records, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards to protect personal information, but no system can guarantee absolute security.

7. Your Choices and Requests

You may contact us to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of information we can reasonably delete
• Opt out of optional marketing communications
• Ask questions about how your information is used

To make a request, email info@dallaspartyride.com or call (214) 945-0983.

8. Third-Party Websites and Operators

Our Site may link to third-party websites, venues, maps, social platforms, or service providers. We are not responsible for the privacy practices of third-party websites. If a trusted affiliate or sister operator services your ride, its own business practices, contracts, and privacy terms may apply to the transportation service it provides.

9. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

• Company: Dallas Party Ride
• Mailing Address: 5600 W Lovers Ln #116, Dallas, TX 75209
• Phone: (214) 945-0983
• Email: info@dallaspartyride.com
• Website: dallaspartyride.com