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Terms of Service

Welcome to Dallas Party Ride! By using our services, you agree to the following terms:

Service Disclaimer: Dallas Party Ride serves as a trusted booking agent for transportation services offered by our affiliate companies. We ensure that you receive top-quality service from our affiliates. However, it’s important to note that we don’t endorse or recommend any specific transportation company. Your interactions with affiliate companies are subject to their terms and applicable laws.

Dispute Resolution: In the rare event of any disputes with our affiliate companies, it’s important to address the matter directly with them. Dallas Party Ride is not responsible for resolving disputes or claims arising from your interactions with affiliate services.

Release of Liability: As you use our services, you release Dallas Party Ride, our officers, directors, affiliates, employees, and agents from any damages or claims resulting from disputes or interactions with affiliate companies. Please be aware that Dallas Party Ride is not liable for any injuries or claims that may arise during your use of affiliate services.

Payment and Refunds: Payments for our services are typically non-refundable. However, there may be exceptional cases. For example, if Dallas Party Ride is unable to secure a vehicle for your event due to unforeseen circumstances, like limited inventory due to reasons such as COVID-19, you would be entitled to a full refund. To ensure security and prevent fraud, we may request a copy of your credit card via email or fax.

Responsible Conduct: We hold your safety in high regard. Please be aware that no one under 21 is permitted to consume alcohol in the vehicles provided by our services. Smoking is strictly prohibited inside the vehicles. In cases where excessive cleaning, including incidents involving vomit, is necessary, cleaning surcharges may apply. You are responsible for covering all tolls and parking fees. To maintain a safe and comfortable environment, unruly or disruptive behavior or any illegal activities may result in removal from the vehicle without refunds. We advise against leaving valuables in the vehicles, as Dallas Party Ride is not responsible for lost, damaged, or stolen property. Furthermore, illegal drug usage is strictly prohibited and may lead to the early termination of service with no refunds.

Overtime and Upgrades: If your event runs over the initially agreed time, you will be billed for the additional hours in hourly increments. While Dallas Party Ride may offer upgrades based on availability, please note that availability is not guaranteed. However, downgrades are not permitted.

Sales Tax and Additional Charges: In certain states, sales tax may be applicable and is not included in the initial rental prices. Please be aware that additional charges may apply if the final drop-off location differs from the initial pick-up location. In some cases, credit card processing fees may be applied to your total rental price.

Severe Weather Policy: In the event of severe weather conditions leading to a cancellation by the affiliate company, Dallas Party Ride offers a solution. Non-refundable payments can be used as credit toward a future booking of equal or greater value, providing flexibility in unpredictable circumstances.

Refund Policy: Dallas Party Ride understands that there might be exceptional circumstances where a refund is warranted. We will process refunds if we fail to secure a vehicle for you or if the vehicle doesn’t appear within one hour of the reservation time and location designated in your order. In such cases, any payments you’ve made will be refunded. However, it’s important to note that Dallas Party Ride is not responsible for indirect, punitive, special, or incidental damages. If we issue any credit, it must be used for a future booking of equal or greater value.

Quality of Service: Dallas Party Ride aims to provide the best possible service to our clients. If you have concerns about the quality of service provided by our affiliates, please address them directly with the affiliate company. Dallas Party Ride may offer credits for future bookings to ensure customer satisfaction, but this does not constitute an admission of service quality.

Further Contract Obligations: According to this contract, you agree to the length of service, usage, charges, and any potential damages caused by your party during the rental period. The number of hours listed on this contract represents the minimum hours you are agreeing to pay for, and you are responsible for covering any overtime incurred during your event.

Privacy Policy

Our Commitment to Your Privacy: At Dallas Party Ride, we prioritize your privacy while providing 24/7 limousine and bus transportation services. This Privacy Policy outlines how we collect, use, and safeguard your information.

Your Consent: By using our services or visiting our website, you agree to the collection, use, and protection of your information as outlined in this Privacy Policy. Please note that we may update this policy without prior notice, with the effective date indicated above.

Scope & Users: This policy applies to individuals worldwide who use our services to request limousine and bus transportation (“Users”). It does not cover information collected from partner transportation companies or other entities that collaborate with Dallas Party Ride (“Suppliers”). If you are both a User and Supplier, this policy applies to your role as a User.

Information We Collect: We collect various data, including personal and non-personal information, as you use our services or interact with us:

Personal Information: This includes details like names, addresses, email addresses, phone numbers, and payment information. We use this data for transactions, customer support, and communication.

Device Information: Information about your device, such as hardware model and operating system, helps us optimize our services for your device.

Usage and Preference Data: We analyze your interactions and preferences to enhance your experience and improve our services.

Cookies and Similar Tools: We employ cookies and similar technologies for authentication, security, localization, and analytics. These technologies improve functionality but can be managed in your browser settings.

How We Use Your Information: We utilize your information for essential purposes, including:

Service Enhancement: Your data helps us provide, maintain, and improve our services. This includes processing transactions, developing new features, and offering customer support.

Communication: We may send important notifications, updates, and promotional materials via email, where permitted by law. You can always opt out of future emails.

Personalization: We aim to personalize your Dallas Party Ride experience by recommending features, content, and advertisements aligned with your preferences.

Sharing Your Information: We may share your information in various ways:

Through Our Services: To facilitate the services you request, we share information with Suppliers and affiliated entities.

Third-Party Partnerships: Occasionally, we collaborate with third parties to provide you with special services or offers, and your data may be shared to fulfill your requests.

User-Generated Sharing: Your data may be shared when you interact with other apps, websites, or services integrated with Dallas Party Ride.

Cookies and Identification Technologies: We use cookies for authentication, security, localization, analytics, and advertising. While you can manage cookie preferences in your browser, disabling them may affect service availability.

Children’s Privacy: Dallas Party Ride does not knowingly collect information from individuals under 18 years of age.

Changes to This Policy: We may update this policy, and significant changes will be communicated to you. Please review it periodically to stay informed.

Contact Us: If you have questions about this Privacy Policy, contact us at info@dallaspartyride.com.

Effective Date: September 27, 2023

This extended version provides a more comprehensive understanding of your company’s Terms of Service and Privacy Policy, ensuring users are fully informed about their rights and responsibilities when using Dallas Party Ride’s services.